Crisis Management
Short Course - 3 CEUs
This short course is taught by Margaret C. Stewart, Ph.D., a professional expert in social media and strategic communication. The stages of crisis management are reviewed, as well an overview of the STREMII Model and how to implement it in your business.
By the end of this course, you will be able to:
Describe STREMII and explain the model’s six phases
Demonstrate the purpose of each of the phases of STREMII and distinguish how Social Listening and Engagement support each of the phases of the model
Integrate STREMII into your organization’s crisis plan, crisis communication and social media strategy
A Message from Your Instructor
STREMII Module 1
NISM STREMII Short Course Module 1 Template
Module 1 Quiz
Social Listening & Engagement in STREMII
NISM STREMII Short Course Module 2 Template
Module 2 Quiz
STREMII Module 3
NISM STREMII Short Course Module 3 Template
Module 3 Quiz
Examples of STREMII
Module 4 Quiz
Survey Link