Don’t get caught responding slowly to a bad situation.

In the fast-paced world of social media, responsible marketers, social media strategists, and business owners understand the value of having a response plan in place before you need to use it.

  • Describe STREMII and explain the model’s six phases

  • Demonstrate the purpose of each of the phases of STREMII and distinguish how Social Listening and Engagement support each of the phases of the model

  • Integrate STREMII into your organization’s crisis plan, crisis communication and social media strategy

Course curriculum

  • 1
    Welcome!
  • 2
    STREMII Model Introduction
  • 3
    Social Listening & Engagement in STREMII
  • 4
    STREMII in Practice
  • 5
    Examples of STREMII
  • 6
    Course Survey
  • A Message from Your Instructor
  • STREMII Module 1 NISM STREMII Short Course Module 1 Template Module 1 Quiz
  • Social Listening & Engagement in STREMII NISM STREMII Short Course Module 2 Template Module 2 Quiz
  • STREMII Module 3 NISM STREMII Short Course Module 3 Template Module 3 Quiz
  • Examples of STREMII Module 4 Quiz
  • Survey Link