Managing your online reputation is crucial for the continued success of your business.

The steps you take when managing your online reputation matter. It helps to promote and protect your brand, it helps others discover your business, gives potential customers a glimpse into what others' experiences have been with your company and how you respond to that.

Many consumers rely on online reviews before deciding on purchasing products or services so how you manage your online reputation matters.

Here's what you'll learn:

  • The public is listening, you can drive more revenue, increase brand trust, improve search engine optimization ranking

  • How to determine if you need a registered trademark

  • Understand how to determine where people are talking about you

  • Why reading your reviews is important

  • Why responding to both positive and negative reviews is important

  • Tips on responding to negative comments and reviews

  • Asking for more reviews

  • Do I use a reputation management platform or outsource?

Course curriculum

    1. Taking Control of Your Online Reviews

    1. (Handout) Taking Control of Your Online Reviews

    2. NISM Events on Facebook (Upcoming)

    3. All NISM Webinars (Past and Upcoming)

    1. Webinar Quiz

About this course

  • $7.99
  • 5 lessons
  • 1 hour of video content

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